In Japan, smiles are prescription for good business

TOKYO, Japan — “Through repetition and practice, you can create a natural smile,” says Keikyu Railways representative Taichi Takahashi. Strange as it may sound, he has reasons to think so. In June, the company installed software for employees that grade their smiles from 0 to 100.

“In the beginning, everyone was confused,” says station attendant Kiyomi Ogiwara, “But now it has become a habit. In the morning, everyone lines up and practices smiling.”

We either make ourselves miserable, or happy and strong. The amount of work is the same.
Attitudes are contagious. Are yours worth catching?

Whenever you are in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.